The iconic Boston Harbor Hotel plans to deploy the latest INTELITY platform and smart-room tablets for a modern digital guest experience
Los Angeles, CA – INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced a continued strong partnership with Boston Harbor Hotel to invest in a tablet upgrade, promoting a digital smart-room experience for guests. Boston Harbor Hotel is upgrading their in-room tablets to Lenovo smart-room tablets powered by the INTELITY platform, including GEMS®, INTELITY’s suite of rich staff-facing tools for streamlined service and enhanced engagement between the hotel and guests.
A Forbes Travel Guide Five-Star and AAA Five Diamond hotel, the Boston Harbor Hotel looks to further rebrand the hotel with a focus to uniting the past with the future. The hotel plans to start transforming their current rooms to include INTELITY’s smart-room tablets and platform. Boston Harbor is a brilliant beacon for many travelers, and upgrading the hotel’s digital offerings enhances the convenience, elegance and comfort guests have come to anticipate from a stay at the hotel.
“We are thrilled for this new chapter at Boston Harbor and to continue our strong relationship with the INTELITY platform and team,” said Stephen Johnston, General Manager at the Boston Harbor Hotel. “Our property continues to set the standard for a five-star hospitality experience in Boston Harbor, and with this tablet refresh, our guests will be using the best software on the market to communicate to our staff in an efficient channel so our team can continue to provide the impeccable service we’re known for to every guest, every single day.”
With INTELITY’s smart-room tablets, Boston Harbor Hotel will be able to provide guests the ability to order food and beverages, request services, inquire about hotel amenities, and browse a menu of local attractions. Smart-room tablets continue to enrich guests’ experience as well as provide hotel staff the ability to manage requests and orders for all guests, providing guests with a truly unique and personalized experience.
“The INTELITY team is overjoyed to see our strong partnership with Boston Harbor blossom,” said INTELITY CEO Robert Stevenson. “They have long leveraged the INTELITY platform to enhance the guest and staff experience at their renowned property. We are excited to implement the latest smart-room tablets for this landmark hotel and further elevate the digital guest experience. We look forward to continuing our relationship with Boston Harbor and exploring new ways we can best service them and their guests.”
INTELITY is the global leader in contactless guest experience technology, uniting mobile, in-room, and operational tools into one fully-integrated hospitality platform. INTELITY has won numerous awards including becoming the “Official Guest Engagement and Staff Management Platform Provider” of the distinguished Forbes Travel Guide. The INTELITY platform is used at boutique hotels, casino-resorts, luxury residences, global hotel brands and more in over 60 countries across 6 continents. For more information, visit www.intelity.com.
About Boston Harbor Hotel
A social hub of activity, where paths converge for locals and guests from afar, Boston Harbor Hotel’s 60-foot archway welcomes travelers to a hospitality experience unlike any other. Nestled on beautiful harbor waters, the Forbes Five-Star and AAA Five Diamond urban resort pairs timeless beauty and modern elegance with a hint of magic. Comfort and elegance reimagined, the rooms are crafted for the modern traveler who appreciates thoughtfulness and intentionality in design. Discover iconic sweeping views, world-class dining, 20,000 square feet of meeting and event space, and a 34-slip marina. Come, capture the light at Boston Harbor. For more information follow @bostonharborhotel on Instagram or visit www.bostonharborhotel.com.